Water & Sewer FAQs
About Water and Sewer Payments
When are the water/sewer bills due?
They are due the 20th of each month.
What month am I paying for?
The previous month (i.e. the bill due on June 20th is for May water/sewer use).
Where can I pay my bill?
You may pay your bill at Village Hall, 24 W. Main Street weekdays 8 AM - 5 PM or drop it in the drop box in front of the building at any time.
Can I pay directly?
See the FAQ below...
What options do I have for paying my utility bill?
Am I able to pay with credit card at the Village Hall?
Yes, through GovPayNet. Visit 24 W. Main Street (for utility and tax payments) weekdays 8 AM to 5PM or the Municipal Court Clerk (for citations), weekdays 8 AM to 12 PM.
What is GovPayNet?
Customers who wish to make payments to the Village of Belleville using credit or debit cards may do so through GovPayNet (SM). GovPayNet accepts major credit and debit cards for payments twenty-four hours a day, seven days a week on-site, online at www.govpaynow.com. Cardholders pay a fee to GovPayNet at the time of their transaction. Customers can use MasterCard ®, Visa®, American Express ® and Discover ® to pay utility bills, tax bills and citations. For more company information call GovPayNet toll free 888-561-7888 or visit their website.
What about online payments?
To pay online 24 hours a day, visit www.govpaynow.com (see GovPayNet above).
Does the village have direct payment plans for water bills?
Yes, fill out an authorization for direct payment and submit to the Village of Belleville. (below)
How does the Direct Payment Plan work?
You authorize regularly schedule payments to be made from your checking or savings account. Your payments will be made automatically on the due date, which is the 20th of the month.
How will I know when the payment will be taken out of my account and how much?
All water bills are due on the 20th of each month. Payment will be taken out the closest working day to the 20th of the month. Proof of payments will appear on your bank statement.
How long will direct pay be in effect?
The authority you give to charge your account will remain in effect until you notify us in writing to terminate the authorization.
Where do I get an authorization form?
You can pick one up at the Village Hall or you can call us at 424-3341 and we will mail you one or click on the form below.
Direct Payment Form
How can I get a deduct meter?
How do I apply for a sewer use adjustment?
This policy is intended to address high sewer usage charges caused by water pipe breaks (leaks) or appliance failures that develop inside a building. If the sewer usage is from an outside faucet and can be proved what portion of the use did not go down the sanitary sewer, those gallons could be adjusted on the sewer portion of the billing. This policy only addresses usage that is catastrophic in nature and most of the time beyond the control of the customer. Read the policy to see if will apply to your situation.